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Frequently Asked Questions

General Information

New Life Preschool Services Ltd. is a registered charitable organisation in Singapore. This status means that while we may receive some government support and adhere to certain regulations, our primary funding comes from donations, grants, and other charitable contributions. As a charitable organisation, our mission is to provide high-quality, affordable education to all children, regardless of their financial background.

We are an ECDA-licensed childcare centre. If your child is a Singapore Citizen, you may apply for ECDA Basic Subsidy and Additional Subsidy. Please check the ECDA website or contact us for specific details.

Disadvantaged or low-income families whose children are enrolled in New Life Childcare may also apply for bursaries to subsidise childcare fees under the Project Love scheme. Project Love is New Life Community Services’ direct financial support scheme to ensure that no child is deprived of basic education due to financial hardship. Please contact us at projectlove@newlife.org.sg if you would like to find out more.

Our fee structure varies by program and age group. For detailed information, please contact the school administration.

Discipline & Child Management

We address challenging behaviours with individualised strategies, focusing on understanding the root cause and helping the child develop self-regulation skills. We also use positive reinforcement and guidance to manage behaviour, fostering a supportive and respectful environment.

Our teachers are trained to comfort and support children, helping them adjust gradually. We work closely with parents to ensure a smooth transition.

Class Structure, Health & Safety

Yes, each class typically has a lead teacher and an assistant teacher to ensure quality care and education.

We follow strict health guidelines. Children with symptoms of illness are advised to stay home to prevent the spread of infections.

Aside from emergency situations, medication is administered only with written consent and clear instructions from parents.

We have stringent hygiene practices to minimise outbreaks. In the event of HFMD or any other disease, we follow protocols from the Ministry of Health (MOH).

Yes, our facilities are cleaned and sanitised daily to ensure a safe environment for the children.

Yes, our outdoor activities are designed with safety in mind and are monitored by our teachers and staff.

Curriculum & Activities

Children engage in a variety of activities including structured learning, creative play, and physical activities that promote holistic development. To find out more on what your child will be learning, visit our Curriculum pages.

Yes, we incorporate outdoor activities into our curriculum to encourage physical development and a connection with nature.

At this time, we only offer Chinese language programs to support bilingualism in children.

We host various events throughout the year, including cultural celebrations, parent-teacher meetings, and educational workshops.

Our curriculum is designed to ensure a smooth transition to primary school, focusing on academic readiness and social skills. Visit our Curriculum pages to find out more about the programs we offer.

While our approach is guided by Christian values, we aim to benefit everyone regardless of their religious background. It is not in our practice to impose Christianity on any child.

We offer an optional Little Lights Programme for families who wish to incorporate Christian teachings into their child’s education. Participation in this program is entirely voluntary, and we respect and welcome children of all faiths, ensuring a diverse and inclusive environment for all.

Teacher Qualifications & Environment

Yes, all our teachers are qualified early childhood educators with relevant certifications and training.

They undergo continuous professional development, including workshops, seminars, and advanced training programs, to stay updated with the latest educational practices and methodologies. This commitment to lifelong learning ensures that they can provide the best possible educational experience for your child, fostering both academic growth and personal development.

Absolutely. Our teachers are chosen not only for their professional qualifications but also for their passion for early childhood education and their nurturing, caring nature. They are dedicated to creating a warm and supportive environment where each child feels valued and loved. By building strong, positive relationships with the children, our teachers help to foster a sense of security and belonging, which is essential for effective learning and emotional well-being.

Nutrition & Meals

We serve nutritious and balanced meals and snacks that adhere to dietary guidelines to ensure your child receives the essential nutrients they need for healthy growth and development. Our menu is carefully planned to include a variety of fruits, vegetables, whole grains, and proteins, while minimising sugar and processed foods. We also accommodate dietary restrictions and allergies, ensuring all children have access to safe and healthy meals.

Our meals are cooked in-house by our dedicated kitchen staff, who are trained in food safety and nutrition. By preparing meals on-site, we can ensure the highest standards of quality and freshness. This allows us to closely monitor the ingredients and cooking processes, providing meals that are both delicious and healthy for the children.

We do not allow food from home to ensure the safety and well-being of all children. By providing all meals in-house, we can control for allergens, meet nutritional standards, and ensure that all children are eating balanced and safe meals. This policy helps us prevent cross-contamination and manage dietary needs effectively, providing a consistent dining experience for every child.

Facilities

Some of our preschool locations are fully air-conditioned to ensure a comfortable learning environment, especially during hot weather. However, other locations do not have air conditioning and rely on natural ventilation and fans to keep classrooms cool. This variation depends on the specific facility and its design. Regardless of the setup, we ensure that all our preschools provide a comfortable and conducive environment for learning and play.

Communication with Parents

We provide regular updates through parent-teacher meetings, progress reports, and a digital communication platform. Teachers will share updates on your child’s academic progress, social development, and any important notices or events.